Terms of Use

General terms

This present website constitutes the electronic store for the sale of BARTUGGI goods over the internet of “TIRIAKIDIS BROS CO” (Tax Registration Number: 081295411) having its registered seat at 55 str. Filikis Eterias, 15232 Halandri, tel.+30 210 6891902, fax. +30 2106832476

Please carefully read the following Terms of Use and Privacy Terms before using the www.bartuggi.com web site (the "Site"). By accessing this Site, you agree to be bound by these Terms of Use. Your continued use of this Site constitutes your agreement to these Terms of Use. This Web site is operated by the company TIRIAKIDIS BROS based in Athens, Greece.

By accepting these present T&C and by navigating through the Store, you responsibly declare that you are legally eligible to enter into this present contract and to make use of the Store under the terms and conditions provided herein. In addition, as a visitor/user of the Store you agree and accept that you are financially liable for any and all use of the Store as well as for the use of your BARTUGGI account by others – including persons co-habituating with you -and therefore you agree to supervise all use of the Store made by under-aged persons using your BARTUGGI account or name. The Company, including its advisors, directors, officers and employees, is solely liable for fraud and gross negligence and solely for damages incurred and its liability may not exceed the value of the sold Products.

The Company and Store reserve the right to amend or update in writing these present T&C without prior notice, effective as of the date posted on the Store’s website: 1) the Terms and Conditions, 2) the content of www.bartuggi.com and 3) the interface, configuration and technical specifications of bartuggi.com. Moreover, the company maintains the right without prior notification to end, delete, postpone or cancel the operation of bartuggi.com. Anyone who visits or uses www.bartuggi.com automatically acknowledges and accepts all the above and the Terms & Conditions by navigating and using the services of bartuggi.com

Navigation, use and transaction with the Store is governed by Greek law, EU Law and the relevant international conventions. Any dispute that occurs during nagivation, use and transaction with the Store shall be exclusively submitted to the competent courts of Athens, Greece.

Any provision of the above terms which is deemed to be against law shall automatically cease to be valid and shall be removed from this present, without affecting the validity of the rest of the terms.

 Each and all of your entries, navigations and transactions with the Store renders you a visitor or/and customer of the Store. Before proceeding to navigating through the Store, we ask you to confirm that you have fully read and understood these present T&C and that you accept them; any and all uses or/and transactions hereinafter with the Company through the Store presupposes your full and unconditional acceptance of these T&C.

Privacy Policy

The Company confirms that it will not use your personal data for any use not explicitly authorized by yourself, nor will it send or disclose the said data to third parties (natural persons or legal entities) not affiliated with the Company without your prior explicit and specific consent to do so, unless such disclosure is required for execution of your order (e.g. to collaborating courier companies) or is mandatory by law.

However, for initiation and processing of your transaction with us it is necessary that you notify us of certain personal data, such as your name and surname and your contact details, your payment details (e.g. your credit card number), your shipping address for your order etc. Further, while navigating in the Store by using your personal BARTUGGI account, the Company may collect information from your computer’s operational system, your browser and your IP address in order to count visits, to create order history and consumer interest for the purposes of service optimization or maintaining an internal accounting file.

Under-aged visitors of the Store may only have access to it and to its services pursuant to the consent and under the supervision of their parents or their guardians and are under no obligation to submit their own personal data. In the event of submission of such personal by under-aged persons, the Company immediately deletes all such relevant data.

The Store allows you to have access to the file where your personal data have been collected and stored as per the above and allows you to rectify, delete, amend and supplement the data and information you have submitted.

Intellectual and Industrial property rights

The entire content of the website, including pictures, graphics, photographs, designs, texts, overall layout, services provided and Products and in general all files of the Store made available to you on or through this Website are the intellectual property, industrial designs, tradenames, distinctive marks, signs, symbols and registered trademarks and service marks of the Company and remains the property of the company TIRIAKIDIS BROS or its licensors and are protected by copyright laws. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Site nor may you use any such content in connection with any business or commercial enterprise.  No license or consent is granted to you to use Bartuggi trademarks marks in any way, and you agree not to use these marks without the written permission of bartuggi.com

Limitations of Liability

By using this Site, you agree that the use is totally under your responsibility. The company TIRIAKIDIS BROS works hard to offer the highest services but we cannot guarantee that there will not be technical interruptions or mistakes. Any link referring to another website is provided for your assistance and we are not responsible for products or services delivered by other sites. The photos of the products are just indicative and there might be differences between actual products or colors.

Orders

Terms of valid orders

Submission of a Product order constitutes a binding purchase offer of the said Products at the total price indicated during submission of the order, including V.A.T., packing and shipping expenses, other applicable fees and any discount to which you are entitled as visitor/customer.

In order to contract with bartuggi.com you must be over 18 years of age, possess a valid credit or debit card issued by a bank acceptable to us. The company retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Your order becomes final upon confirmation from the Company through email at the email address you indicated upon submission of the said order. Should you fail to receive a confirmation message of your order, we kindly ask you to directly contact the Store at in order to request that submission of your order is successfully completed.

In order to place a valid order the user must:

(1)   Fill in the required form with all the data asked 

(2)   Accept all the terms regarding prices, shipping methods and costs, products

(3)   Accept all the Terms & Conditions of this site.  All orders fall under the Greek distance selling laws   (article 4 Ν.2251/1994). The user through the site will be informed about the id and address of the seller, the product characteristics, the price, the shipping method and costs, the payment methods and the return or cancellation policy.

The company maintains the right not to fulfill an order if a product is out of stock or for any other reason provided that the company will inform the buyer within 1 business day and will refund him/her the entire amount of money he/she paid.

Pricing, Shipping Costs and Colors

The Products are of excellent quality, in conformity with international quality standards and BARTUGGI design, are carefully packed and are immediately available for delivery at the Company’s premises. The prices indicated next to each product include VAT (24%) and they refer to Products and quantity of Products available in the Company’s warehouse while the Store reserves the right to adjust prices without notice. Beware that there might be some slight differences in colors between photos and actual products.

Should you indicate so during submission of your order, the Products may be shipped to you at your expense and liability by courier at the latest within 10 days from the date of your order confirmation at the location you have indicated upon submission of your order. Dispatch takes place daily; Saturdays, Sundays and bank holidays are excluded.

Dispatch time of the Products is subject to availability of the ordered products within the Store’s warehouse and to force majeure (e.g. bad weather conditions, strikes etc.), in which case we shall inform you accordingly by email or telephone in order for you to notify us of whether you wish, under these circumstances, for your order to proceed.

We ship via ACS and agencies for deliveries in Greece and via TNT or registered mail for deliveries abroad.

Orders can be shipped to Greece, Turkey, Russia, Bulgaria, Italy, Romania, Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Luxembourg, Netherlands, Poland, Slovakia, Spain, United Kingdom, Albania, Croatia, Estonia, Finland, FYROM, Ireland, Latvia, Liechtenstein, Lithuania, Malta, Portugal, Serbia, Slovenia, Sweden, Switzerland, Cyprus, Greenland, Israel, Russian Federation, Faroe Islands  

Shipping costs depend on the weight of the Products that you have ordered and the delivery address. During check out the shipping costs will be calculated automatically before you place your order.

All orders above 120 EUR are delivered free of charge within Greece.

Means of Payment

You can pay your order through:

  1. Credit card

2.Cash upon delivery of your order (this is valid only for orders delivered within Greece)

  1. Bank Deposit on one of the following bank accounts (any bank exchanges burden your side):

    NATIONAL BANK OF GREECE    ΙΒΑΝ GR84 0110 1780 0000 1784 4052 856

    EUROBANK     IΒΑΝ GR2502600060000430201080580

Payment of a specific order is effected in full security by use of a VISA or MASTERCARD credit card through Security Certificate & SSL Technology, confirmation of which is made through VISA’s and MASTERCARD’s 3D Secure Network system. In addition, it is also possible to pay through PayPal secure transaction or cash on delivery at an additional charge of 5 Euro per order (administration expenses).

The Store has taken all necessary precautions to secure transactions by means of credit card. However, in case of confirmed fraudulent use of your credit card, you may cancel charge of your account upon submitting a request to the bank having issued your credit card, which is obliged to look into your complaint. For this reason you are under the obligation to immediately notify the issuing bank as soon as you realize such an event has occurred in order for such card to be cancelled and the further use thereof by unauthorized persons be prohibited.

Cancellation of Order- Product return

For any cancellation of order (in full or in part) you will need to send an email to , or a fax to +30 210 6832476 or call +30 210 6891902. This option is available to you up until the moment we notify you of the dispatch of you order. Following that point in time cancellation will no longer possible.

Within 14 calendar days from the date of receipt, you have the right to return any Products bought. In all cases, the items returned must be in their original condition, new, unused and with all hangtags still attached. The goods are your responsibility until they reach our warehouse and you have to cover the return shipping costs, unless you have received a faulty or incorrect item. Please ensure you package your return to prevent any damage to the items or boxes. All goods will be inspected on return and returns that do not meet our policy will not be accepted and will be returned to the customer.  We will not refund or cover any shipping costs for the return, unless you have received an incorrect or faulty order

For every item you wish to return please fill out the Returns Form enclosed with your order and enclose it to the package. If you lost the form you can download it here.

Please use the following address for all product returns:

BARTUGGI HELLAS

47 SAMOU STR, 15125 MAROUSI

ATHENS - GREECE

Once we receive them, we will inspect and process the goods within 5 working days and send you an email confirming the action we have taken.

Within 30 calendar days from the date of receipt of the returned Products, the Store shall reimburse you with the amount corresponding to the value of the product returned, by the same means of payment initially used for the placement of the order.  Shipping costs will not be refunded. We will refund you what you paid for the goods but not the delivery charges except in cases where the order was faulty executed

During sales period the exchange or refund will be for the current value (discount price) of the items returned.

If you wish to return a gift, purchased from www.bartuggi.com, please send an email to , or a fax to +30 210 6832476 or call +30 210 6891902. We will be glad to help you.

Security- cookies

To help ensure that your shopping experience is safe, simple and secure bartuggi.com uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website/application. They are then sent back to the originating site/app on each subsequent visit, or to another site that recognizes that cookie.

Cookies let you navigate between pages efficiently, remember your preferences and generally improve your user experience. They can also help to ensure that marketing activities and adverts you see online are more relevant to your interests. They do not identify the individual user, but just the device you are using via a randomly generated identifying tag.

By continuing to use bartuggi.com, you thereby give consent for cookies to be placed and read out on the website/app and the associated sub-domains, and make full use of our digital services.

Types of Cookies used on bartuggi.com

  1. a) Functional (Strictly necessary): These cookies are responsible for basic functionalities applying on our website/app; they are essential in order to enable you navigate through bartuggi.com and use their features, such as accessing to secure areas. The information collected through these cookies is not used for marketing purposes. The main online services we offer cannot be provided without these cookies.
  2. b) Analytical (Statistics): These cookies help BARTUGGI to improve its digital channels. They provide information on how visitors interact with bartuggi.com, by collecting and reporting information anonymously.
  3. c) Marketing (Profiling): These cookies use information about your browsing in order to make marketing activities more relevant and personalized, limit the number of times a marketing activity/advertisement is displayed to your end and help measure the effectiveness of marketing/advertising campaigns.

We are committed to protecting your data privacy. We, therefore, never attach any information to your cookies that can be used to identify you personally.

If you would wish to restrict cookies, please be informed about the following: You can use your browser settings/options in order to disable Analytical (Statistics) cookies. www.aboutcookies.org gives full details of how to manage cookies on different types of web browsers. Please note that you need to separately adjust the settings for each browser and each device used by your side.

Contacting the company

All visitors/customers of the Store can communicate with the Company by calling (+30) 210 6891902  or emailing or faxing (+30) 210 6832476 or by post at 47 Samou str., 15125 Marousi Athens, Greece.

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